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Microsoft office professional 2016 amazon free. Amazon WorkSpaces FAQs



 

If profesional is the first time you're installing Office you may have some setup steps to do first. Expand the learn more section below. Amazno, if you're reinstalling Office, and microsovt already redeemed a product key and have an account associated with Office, then go to the section sign in to download Office.

Some OfficeOfficeand Office products come with a product key. If yours did, before installing Office for the first time, sign in with an existing or new Microsoft account and proffessional your product key at office. Redeeming your key is what links your account with Office so you only have to do this once. Already did this? Select the tab below for продолжение здесь version you're trying to install.

If Office originally came pre-installed micdosoft you need to reinstall on it on the same device or a new device, you should already have a Microsoft account associated with your copy of Office. This is the account you'll use to install Office following the steps below.

Note: The steps to install the, or versions of Office Professional PlusOffice Standardor a stand-alone app such as Word or Project might be different if you got Office through one of the following: Microsoft Workplace Discount Program formerly known as Microsort Use Program : If you bought Office for personal продолжить through your company, see Install Office through Workplace Discount Program.

Volume license versions : If you work in an organization that manages your installations, you might need to talk to your IT department. Some organizations have different methods to install Microzoft on multiple devices. Third-party seller : You bought Office from a third-party and you're having problems with the product key.

Go to your Microsoft account dashboard and if you're not already signed in, select Sign in. Forgot your account details? See I forgot the account I use with Office.

Choose the language and bit version microsoft office professional 2016 amazon free want, and then microsoft office professional 2016 amazon free Install. If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? Your install is finished microsoft office professional 2016 amazon free you see the phrase, "You're all set! Office is installed now" and an animation plays amaazon show you pofessional to find Office applications on your computer.

Select Close. For example depending on microsoft office professional 2016 amazon free version of Windows, select Start and then scroll to find the app you want to open such as Excel or Word, or type the name of the app in the search box. Can't find Office after installing?

Office might activate automatically. However, depending on your product you might see the Microsoft Office Activation Wizard. If you need activation help, see Activate Office.

If you're profeessional at the Verifying…. On the first installation screen, select Continue to begin the installation process.

Review the disk space requirements or change your install location, and then click Install. Note: If you want to only install specific Office apps and not the entire suite, click the Customize button and amazzon the programs you don't want.

Enter your Mac login password, if prompted, and then click Install Software. This is the password that you microsoft office professional 2016 amazon free to log in to your Mac. The software begins to install. Click Close amwzon the installation is finished. The What's New window opens automatically when descargar sony vegas pro free microsoft office professional 2016 amazon free Word. Click Get Started to start activating.

Yes, you can install and use Office for Mac and Office for Mac at the same time. However, we kffice that you uninstall Office for Mac before you install the new version just to prevent any confusion. Yes, see Install and set up Office on an iPhone or iPad.

You can also set up email on an microsoft office professional 2016 amazon free device iPhone or iPad. Адрес you need help with activation, see Activate Office using the Activation wizard. Table of contents. Office install. How to install Office. Redeem or activate.

Office product keys. Activate Office. Install other apps. Prrofessional up mobile devices. Office updates. Upgrade to the latest version. Troubleshoot and uninstall. Learn more about product keys, Workplace Discount Program, and volume licenses. Install Office for the first time Some OfficeOfficeand Office products come with a product key.

Reinstall Office If Office originally came pre-installed and you need to reinstall on it on the same device or a new device, you should already have a Microsoft account associated with your copy of Office.

The install begins. Installation or sign in issues? When you see "You're good to go", choose All done. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you microsofr us the zmazon we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow.

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  Q: Which Amazon WorkSpaces bundle types support encryption?    

 

Microsoft office professional 2016 amazon free.Microsoft Office Professional Plus 2016



   

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Alexa Actionable Analytics for the Web. The Amazon WorkSpaces bundle specifies the resources you need, which desktop operating system you want to run, how much storage you want to use and the software applications you want prepackaged.

Finally, choose a running mode for their Amazon WorkSpace — pick AlwaysOn if you want to use monthly billing, or AutoStop if you want to use hourly billing. Once your WorkSpace is provisioned, the user will receive an email with instructions for connecting to their WorkSpace. You can use this same process to provision multiple WorkSpaces at the same time.

You can find the latest information on Amazon WorkSpaces bundles here. You can choose if your Windows 10 desktop experience is powered by Windows Server or Windows Server If your organization is eligible to bring their own Windows Desktop licenses, you can run the Windows 10 Enterprise operating system on your Amazon WorkSpaces. When Amazon WorkSpaces are provisioned, users receive an email providing instructions on where to download the WorkSpaces clients they need, and how to connect to their WorkSpace.

If you are not integrating with an existing Active Directory, the user will have the ability to set a password the first time they attempt to connect to their WorkSpace. A user needs to have an Amazon WorkSpace provisioned for them, and a broadband Internet connection. Q: Once users connect to their Amazon WorkSpace can they personalize it with their favorite settings? An administrator can control what a user can personalize in their WorkSpace.

By default, users can personalize their WorkSpaces with their favorite settings for items such as wallpaper, icons, shortcuts, etc. These settings will be saved and persist until a user changes them. By default, users are configured as local administrators of their WorkSpaces. Each WorkSpace runs on an individual instance for the user it is assigned to. To connect to WorkSpaces, users will require only the information provided in the invitation email they will receive when their WorkSpace is provisioned.

Q: If I am located a significant distance from the region where my Amazon WorkSpace is located, will I have a good user experience? If you are located more than miles from the regions where Amazon WorkSpaces is currently available, you can still use the service, but your experience may be less responsive.

To launch an Amazon WorkSpace from a custom image, you will first need to pair the custom image with a hardware type you want that WorkSpace to use, which results in a bundle. You can then publish this bundle through the console, then select the bundle when launching new WorkSpaces.

An image contains only the OS, software and settings. A bundle is a combination of both that image and the hardware from which a WorkSpace can be launched. As an administrator, you can create as many custom images as you need. Amazon WorkSpaces sets default limits, but you can request an increase in these limits here. To see the default limits for Amazon WorkSpaces, please visit our documentation. You have flexibility in how you deploy the right set of applications to users.

First, you choose which image type to build from, either basic or Plus, which determines the default applications that will be in the WorkSpaces. Second, you can install additional software on a WorkSpace and create a custom image which can be used to launch more WorkSpaces. For more detail see the bundle documentation.

For Amazon Linux, any application available in the Amazon Linux repositories is compatible and can be installed using yum install [package-name]. The Graphics G4dn family includes two bundle options - Graphics. A Graphics. The GraphicsPro. A: GPU-enabled bundles from Amazon WorkSpaces are cloud desktops optimized for workloads that benefit from graphics acceleration. You can choose the Graphics. Graphics G4dn family includes two bundle options - Graphics.

Both Graphics. The Graphics. Additionally, they are well suited for compute workloads including intelligent video analytics IVA , small-scale ML model training, and ML inference.

A graphicsPro. A: Yes. For instance, you can use an image made from a Graphics. However, you cannot use an image made from a Graphics. A: You can launch Graphics.

When launching a new WorkSpace, simply select the corresponding graphics bundle name. You may need to request for a quota increase before launching the GPU-enabled bundles. If there is context switching between multiple windows, or if 3D models are being manipulated, bandwidth use can increase to several megabits per second. You can select the amount of storage that you need for both root and user volumes when you launch new WorkSpaces, and you can increase storage allocations at any time.

The instance store is ideal for temporary content like caches and buffers, because the data stored in instance store volumes is not persistent through instance stops, terminations, or hardware failures. You cannot change the size of local instance store. WorkSpaces gives you an option to run Windows 10 desktop images on physically dedicated hardware, which lets you maintain license compliance for your Windows desktops when you bring your own licenses to WorkSpaces.

If your organization meets the licensing requirements set by Microsoft, you can bring your Windows 10 Enterprise or Professional licenses to Amazon WorkSpaces. Please consult with Microsoft if you have any questions about your eligibility to bring your own Windows Desktop licenses. By bringing your own Windows Desktop licenses to Amazon WorkSpaces, you will save WorkSpaces costs per month when being billed monthly, and you will save money on the hourly usage fee when being billed hourly see the Amazon WorkSpaces pricing page for more information.

Additionally, you can now use a single golden image to manage your physical and virtual desktop deployments. Please consult with your Microsoft representative to confirm your eligibility in bringing your Windows Desktop licenses to Amazon WorkSpaces. In order to ensure that you have adequate dedicated capacity allocated to your account, please reach out to your Amazon Web Services account manager or sales representative to enable your account for BYOL.

You can then launch your newly created custom WorkSpaces bundle as new WorkSpaces for your users through the WorkSpaces Management console. You can see more information on the BYOL process in our documentation. You can use the standard WorkSpaces image management functionality to further customize the Windows 10 Desktop image and save it as a new Amazon Workspaces image in your account. WorkSpaces launched in a directory marked for dedicated hardware can only be from the custom bundle you created that has your Windows 10 Desktop image.

A: Yes, you can. Yes, you need to commit to running Amazon WorkSpaces in a region per month on hardware that is dedicated to you. If you want to bring your own Windows desktop licenses for graphics use cases, you need to commit to at least 4 monthly or 20 hourly GPU-enabled WorkSpaces. Amazon WorkSpaces launched on dedicated hardware will be balanced across two AZs. You select the AZs for Amazon WorkSpaces when you create the directory in which your Amazon WorkSpaces will be launched, and subsequent launches of Amazon WorkSpaces are automatically load balanced across the AZs selected when you created the directory.

Q: What happens when I terminate Amazon WorkSpaces that are launched on physically dedicated hardware? You can terminate Amazon WorkSpaces when you no longer need them. You will only be billed for the Amazon WorkSpaces that are running. Q: What happens to Amazon WorkSpaces that are rebuilt, restored, or restarted on physically dedicated hardware?

Amazon WorkSpaces that are rebuilt, restored, or restarted can be placed on any available physical server allocated to your account. A restart, restore, or rebuild of an Amazon WorkSpace can result in that instance being placed on a different physical server that has been allocated to your account. If selected, Office is automatically installed in the image during image creation. WorkSpaces launched from a BYOL image with Office bundle enabled incur the listed fee for the Office bundle every month irrespective of whether you use that WorkSpace in that month.

For more information on pricing for the Office bundle, visit Amazon WorkSpaces pricing page. All data in the latest snapshot of the original user volume will be retained after migration and the C drive will be newly created from the new image.

Data on both root and user volumes are preserved upon migration. Office updates are included as part of your regular Windows updates. Our image creation process will pick up the latest updates during the creation process. We recommend that you periodically update your Windows base images to stay current on all security patches and updates. You can increase the size of the root and user volumes attached to your WorkSpaces at any time. When you launch new WorkSpaces, you can select bundled storage configurations for root and user volumes, or choose your preferred storage size greater than the provided storage configurations.

After your WorkSpaces have been launched, you can only increase the size of the volumes using the above configurations to up to GB for each Root and User volume. To ensure that your data is preserved, the volume sizes of either volume cannot be reduced after a WorkSpace is launched. Modifying WorkSpaces.

In addition to the persistent storage for the root volume and the user volume, Graphics. You cannot change the size of the temporary local storage.

WorkSpaces users can also increase the size of their storage volume directly in the WorkSpaces client if this self-service management capability is enabled by the WorkSpaces administrator. Yes, each rebuild preserves the storage allocation size for WorkSpaces when using default bundles.

If a WorkSpace has its volumes extended, and is rebuilt, the larger volume sizes will be preserved, even if the bundle's drive sizes are smaller. Yes, each Restore preserves your existing storage allocation size when using WorkSpaces default bundles.

All data in the latest snapshot of the original user volume will be retained. For a Windows WorkSpace, the D drive data captured by the latest snapshot will be retained after migration and the C drive will be newly created from the target bundle image. In addition, migrate attempts to move data from the old user profile to the new one. Data that cannot be moved to the new profile will be preserved in a. For more information, please refer to the documentation. Migrate will recreate the WorkSpace using a new root volume from the target bundle image, and the user volume from the latest original user volume snapshot.

For detailed information about migrate, please refer to the documentation. WorkSpaces Migrate allows you to switch to a new bundle and have your user profile regenerated. Rebuild just refreshes your WorkSpace with a root volume generated from the base image of the original bundle.

Migrate associates your WorkSpace with a new bundle. And a rebuild after migration will uses the newly associated bundle to generate the root volume. The root volume size of WorkSpaces launched from a custom image is, by default, the same size as the custom image. For example, if your custom image has a root volume of GB, all WorkSpaces launched from that image also have a root volume size of GB. You can increase your root volume size when you launch your WorkSpace, or any time after that.

When you switch hardware bundles, your WorkSpaces restart immediately. When they resume, your operating system, applications, data, and allocated storage on both the root and user volumes are all preserved. You can then switch to the Performance bundle 2vCPU, 7. Users can also change their WorkSpaces bundle directly from the WorkSpaces client if this self-service management capability is enabled by their WorkSpaces administrator.

Q: I currently bring my own Windows licenses. Can I expand my storage volumes and switch my WorkSpaces bundles? You can take advantage of both these features even if you bring your own Windows desktop licenses. Q: Does a WorkSpace running in AutoStop mode need to be running to apply a change to the bundle type?

We start your Standard WorkSpace, apply the bundle change, and restart it. For either change, you get charged the monthly price for AlwaysOn or the monthly fee for AutoStop WorkSpaces prorated on a per day basis. For example, if you increase the volume on the 10th of a month on an AlwaysOn Power WorkSpace with GB, and GB for root and user volumes respectively, you are charged the monthly price for the Power WorkSpace and the day costs of additional GB.

Similarly, switching a bundle—for example, from Value to Standard—on the 15th of a month results in 15 days of Value WorkSpaces charge and 15 days of Standard WorkSpaces charge.

You can increase volume sizes or change a WorkSpace to a larger hardware bundle once in a 6-hour period. You can also change to a smaller hardware bundle once in a day period. For a newly launched WorkSpace, you must wait 6 hours before requesting a larger bundle.

For example, if you increase the root and user volume of a Standard WorkSpace on 5th Dec at AM and change it to Performance WorkSpace at the same time, on 5th Dec at PM, you can again increase the root and user volume, and change the hardware bundle. If you change the Performance WorkSpace to a Standard WorkSpace on 6th Dec at and want to go to a further smaller bundle Value , you would be able to make this change on 6th Jan at A: Yes, you need to commit to running Amazon WorkSpaces in a region per month on hardware that is dedicated to you.

Amazon Linux WorkSpaces are enterprise ready cloud desktops that organizations can provide to developers, engineers, students or office workers to get their work done. Office workers can use pre-installed applications like LibreOffice for editing documents, spreadsheets, and presentations, Evolution for email, Firefox for web browsing, GIMP for image editing, Pidgin for instant messaging, and many others. Amazon Linux WorkSpaces include a selection of desktop utilities and tools, development tools, and general productivity applications.

You can always install more applications from the Amazon Linux repositories or from other RPM based Linux repositories. To get started, simply create or select users from your configured directory, select Amazon Linux WorkSpaces bundles, and launch.

Your users will receive instructions via email for connecting to their WorkSpaces. Please click here for the list of available hardware bundles. Amazon Linux WorkSpaces are available with both the hourly and monthly billing options. Detailed pricing is available here. You can always add other RPM based Linux repositories. You can customize settings and install additional software on Amazon Linux WorkSpaces.

You can also create custom images using the Amazon WorkSpaces console or API and use those images to launch WorkSpaces with your customizations for other users in your organization.

By default, Amazon Linux WorkSpaces users get sudo access while root user is disabled for them. Users sign into their WorkSpace using their own unique credentials, which they can create after a WorkSpace has been provisioned for them.

If you have integrated the Amazon WorkSpaces service with an existing Active Directory domain, users will sign in with their regular Active Directory credentials. You can restrict access to Amazon WorkSpaces based on the client OS type, and using digital certificates. A digital certificate is a digital form of identity that is valid for a specified period of time, which is used as a credential that provides information about the identity of an entity, as well as other supporting information.

A digital certificate is issued by a certificate authority CA , and the CA guarantees the validity of the information in the certificate. To use digital certificates to block or allow access to Amazon WorkSpaces, you upload your root certificates to the WorkSpaces management console and distribute your client certificates to the macOS and Windows devices you want to trust. If two root certificates are imported, WorkSpaces will present both root certificates to the client device, and the client device will use the first certificate that chains up to either root certificate.

Multi-Factor Authentication adds an additional layer of security during the authentication process. Users must validate their identity by providing something they know e. Amazon supports one time passwords that are delivered via software tokens. Out of band tokens, such as SMS tokens are not currently supported. If either AD Connector or Amazon Web Services Microsoft AD is used to integrate with an existing Active Directory domain, the user would follow your existing lost password process for your domain, such as contacting an internal helpdesk.

The Plus bundle options offer users access to anti-virus software, and you can find more details on this here. If you choose to install your own anti-virus software, please ensure that it does not block UDP port , as this will prevent users connecting to their WorkSpaces.

Please see our documentation. This OU can be part of the domain to which your users belong, or part of a domain that has a trust relationship with the domain to which your users belong, or part of a child domain in your directory. Please see our documentation for more details. An Access Control group is made up of a set of rules, each rule specifies a specific permitted IP address or range of addresses. This feature also supports zero clients using MFA.

You will need to whitelist your public IPs with this feature, so if you have a NAT, you will need to allow access from the IPs coming from it. By providing these links to users, you enable them to use the URI on any device that has the WorkSpaces client installed. WorkSpaces URIs are ideal for organizations that have an existing secure internal landing page or service portal where users access their applications. You can customize and then share the WorkSpaces URI to the portal, which gives users an easy way to access their WorkSpaces without requiring them to enter their user name and MFA multiple times or label their URI to remember which WorkSpaces registration code belongs which directory.

Amazon WorkSpaces supports root volume and user volume encryption. Amazon WorkSpaces integrates with the Amazon KMS service to allow you to specify the keys you want to use to encrypt the volumes. Encryption is supported on all Amazon WorkSpaces hardware and software bundle types. It also includes all Plus application bundles. Additionally, any custom bundles also support encryption. Note that during the launch of a WorkSpace, you can specify whether you want encryption for the user volume, root volume or both volumes, and the key provided will be used to encrypt the volumes specified.

You cannot manage the lifecycle of default master keys. In order to use KMS keys to encrypt Amazon WorkSpaces, the key must not be disabled, and should not have exceeded its limits learn more about limits here. You also need to have the correct permissions and policies associated with the key to use it for encryption. To learn more about the correct permissions and policies needed on the keys, please refer to our documentation. When you launch a new WorkSpace with the key specified, the WorkSpaces service will verify if the key is valid and eligible to be used for encryption.

If the key is not valid, the launch process will fail quickly and notify you of the error associated with the key. Please note that if you change the key settings while the WorkSpace is being created, there is a chance that provisioning will fail and you will be notified of this failure through the Amazon Web Services Management Console or through the DescribeWorkSpaces API call.

In addition to that, you will also be able to tell which volume s on the WorkSpace were encrypted, and the key ARN that was used to encrypt the WorkSpace. Users will be able to login and use the WorkSpace without interruption.

Amazon WorkSpaces does not support disabling encryption for a running WorkSpace. Once a WorkSpace is launched with encryption enabled, it will always remain encrypted. All snapshots of the user volume will be encrypted using the same key that was used to encrypt the user volume of the WorkSpace when it was created.

The user volume once encrypted stays encrypted throughout its lifecycle. Please note that Amazon WorkSpaces does not take snapshots of the root volume of a running WorkSpace. Rebuilds of a WorkSpace will work as long as the key that was used to encrypt the WorkSpace is still valid. The WorkSpace volume s stay encrypted using the original key after it has been rebuilt. A WorkSpace restore will work as long as the key that was used to encrypt the WorkSpace is still valid.

The WorkSpace volume s stay encrypted using the original key after it has been restored. The launch time of a WorkSpace that only requires user volume encryption are similar to those of an unencrypted WorkSpace. The launch time of a WorkSpace that requires root volume encrypt will take several more minutes. Encrypted resources in one region cannot be used in a different region, because a KMS key belongs to the region in which it was created.

Please see Amazon KMS pricing here. You can download the Amazon WorkSpaces client application for free on the client download website. If you are interested in support for a particular device, please let us know via the Amazon WorkSpaces forum. Zero Clients include hardware optimization specifically for the PCoIP protocol, and are designed to require very little administration. Q: Will my Amazon WorkSpace running in AutoStop running mode preserve the state of applications and data when it stops?

Amazon WorkSpaces preserve the data and state of your applications when stopped. On reconnect, your Amazon WorkSpace will resume with all open documents and running programs intact.

On reconnect, your Amazon WorkSpace will retain your files and folders in your last saved location. When you first attempt to log in, the client application will notify you that your Amazon WorkSpace was previously stopped, and that your new session will start once your WorkSpace has resumed.

If your Amazon WorkSpace has not yet stopped, your connection is almost instantaneous. If you Amazon WorkSpace has already stopped, in most cases it will be available within sixty to ninety seconds.

Amazon WorkSpaces do not currently support a 3D mouse. For USB headsets, you should ensure they show up as a playback device locally on your client computer. For the best experience, we recommend using a headset for audio calls. However, you may experience an echo when using the built in microphone and speakers with certain communication applications.

Audio-in is enabled for all new WorkSpaces. If you have a Group Policy restricting user local logon in your WorkSpace, we will detect it and not apply the Audio-in update to the WorkSpace. You can remove the Group Policy and the Audio-in capability will be enabled after the next reboot.

We always recommend you refresh your custom images on a regular basis to take advantage of the latest features. WorkSpaces launching from custom images that have not been recently updated may take longer to be available to users. Once a WorkSpace is updated for Audio-In you can use it to create an updated custom image which will include Audio-in support by default.

The Amazon WorkSpaces desktop client application will automatically scale the in-session display to match the DPI settings of the local device. The bandwidth requirements for WorkSpaces depends on two factors a the number of screens it has to stream to and b the amount of pixel changes taking place in each screen.

The fullscreen mode setting will be preserved. If you quit a WorkSpaces session in the fullscreen mode, you will be able to log into the fullscreen mode next time.

However, display configurations will not be saved. Every time you initiate a WorkSpaces session, the client application extracts the EDID of uses your local setup configuration and sends that to the WorkSpaces host to deliver an optimal display experience. Q: What happens to my display settings when I connect to my WorkSpace from a different desktop? When you connect from a different desktop computer, the display settings of that computer will take precedence to deliver an optimal display experience.

The Android and iPad clients support both keyboard and mouse input. While we expect most popular keyboard and mouse devices to work correctly, there may be devices that may not be compatible. To learn more, visit our documentation. You can also download and install language packs for Windows directly from Microsoft. The default maintenance window is a four-hour period from 00h00 — 04h00 this time window is based on the time zone settings you have set for your Amazon WorkSpaces each Sunday morning.

During this time your WorkSpaces may not be available. The Maintenance window might take up to two weeks. WorkSpaces can be maintained on any day in the maintenance window. The maintenance window for AutoStop WorkSpaces is currently not configurable.

It is highly recommended to keep your WorkSpaces maintained regularly. If you want to run your own WorkSpaces maintenance schedule, it is possible to opt out of the service default maintenance windows for Windows WorkSpaces. The underlying OS, and any applications installed in the WorkSpace may need updates. By default, your Amazon WorkSpaces are configured to install software updates. You can customize these settings, or use an alternative patch management approach.

Updates are installed at 2am each Sunday. No action is needed on your part. Updates are delivered automatically to your Amazon WorkSpaces during the maintenance window.

During the maintenance window, your WorkSpaces may not be available. How can I control updates and ensure they are tested in advance? You have full control over the Windows Update configuration in your WorkSpaces, and can use Active Directory Group Policy to configure this to meet your exact requirements. Amazon WorkSpaces running Amazon Linux are updated via pre-configured Amazon Linux yum repositories hosted in each WorkSpaces region and the updates are automatically installed.

Patches and updates requiring a reboot are installed during our weekly maintenance window. For all other applications, updates can be delivered via the automatic update service for each application if one is available. The WorkSpaces Management console lets you provision, restart, rebuild, restore, and delete WorkSpaces. In the case when you have integrated WorkSpaces with an existing Active Directory domain, you can manage your WorkSpaces using the same tools and techniques you are using for your existing on-premises desktops.

If you have not integrated with an existing Active Directory, you can set up a Directory Administration WorkSpace to perform management tasks. Please see the documentation for more information. You can also give WorkSpaces users the ability to perform common tasks on their own by enabling self-service management. Once enabled, WorkSpaces users can do things like restart, rebuild, restore, increase volume size, change compute type, and change running mode directly from the WorkSpaces client with no IT or helpdesk intervention.



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